As a small business coaches, we work with different types of clients. There are those working for somebody else but possess the desire to establish their own business, to those that have been in business for a few years however are seeking to shift their business to the next level.
A growing pattern in both small and large corporations is the human resources department acknowledging the value of coaching for the personnel that then in turns supports a stronger bottom line for your company. Before of hiring a corporate coach for yourself or your employees, it would be a good initiative to acquire a fundamental appreciation of corporate coaching concepts and techniques.
Your knowledge of how coaching works and what it can help you achieve, will make it easier for you:
- Select the appropriate coaching model
- Communicate effectively with your coach
- Get maximum returns on your investment (on hiring a coach)
Basically, coaching works on three levels and in a corporate setting can frequently meld with the roles of consultancy:
Performance - The coach observes as well as reviews the sales and profit levels, employee productivity, company financials the senior management team or the leadership team. Depending on the business situation, the coach may end making recommendations and offering new perspectives to enrich your profitability from its present levels. To ensure your coach stays within a ‘coach’ role and not fall into consultant role it is important that the senior management team is on board with the styles of brainstorming for solutions communication that will occur. Performance actually moves into review your guidelines of efficiency to make certain the staff are empowered to be as proficient as possible. Keep in mind, employees can only be as successful as the tools they are given will permit - your business’s guidelines and processes are critical to their success.
Behavior - The coach can use an assortment of motivational techniques to improve employee performance and enhance organizational performance. Coaching also requires working with employees to enhance their interpersonal relations along with tackle relationship matters that have an adverse impact on employee performance.
Solution - A coach being a neutral party can study an organization’s challenges independently and utilize their business expertise to recommend measures to develop the business’s overall profitability and performance.
To accomplish these objectives you can select from the following two models or use a blend of both-
One on One Coaching- Employees are coached individually and have thorough one on one interaction with their coach. Throughout these sessions the coach helps your staff to resolve any professional challenges so they can accelerate their growth both in their personal as well as their professional lives. This model of coaching has a broad framework and works towards overall growth of an individual.
Internal coaching - Internal coaching calls for coaching a large group of employees all together.
Depending upon your organization's requirements the coach may possibly engage in guiding the employees concerning certain specialised skills and familiarise them with your corporate culture, values and mission. Internal coaching is more suitable when you want to initiate fresh work concepts or strategies or for orientation purposes.
Both types use numerous tools and approaches to make the process of coaching more effective. Several of the most common ones are-case studies, structured interviews, role plays, questionnaires, and management games and so on.
At the end of the day, the most important function of corporate coaching is supporting your company to discover workable solutions. Corporations need to resolve issues like dip in revenues, huge employee turnover, management-employee conflicts, etc, and a coach can make the task of achieving these objectives simpler.
It is essential to remember prior to partnering with a coach to be extremely clear with your expectations of what role your coach will perform within your company. A coach is there to support your business success as well as your staff and can be a cost effective way of improving moral, loyalty as well as your profitability.